307-448-0376

Last Updated: August 2025

At Medcanvas Psychiatry, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.

By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.

  1. Information We Collect

    We may collect the following types of information (exhaustive list):

    • Personal Information: Name, email address, phone number, postal address, date of birth, and any other details you provide when filling out forms on our website or contacting us.
    • Health and Appointment Data: Information provided when booking appointments, medical history relevant to psychiatric care, and follow-up care notes.
    • Payment and Billing Information: Billing address, payment method, and transaction records.
    • Location Data: Approximate location based on your IP address or device settings.
    • Usage Information: IP address, browser type, operating system, referring/exit pages, pages viewed, time spent on the site, and browsing behavior.
    • SMS Consent Data: Mobile phone numbers and records of your opt-in consent for SMS communications.
    • Cookies and Tracking Technologies: Preferences, browsing history, and other actions you take on our website.

  2. How We Use Your Information

    We may use your personal information for the following purposes:

    • To provide and maintain our products and psychiatric services.
    • To communicate with you and respond to your inquiries.
    • To send appointment reminders, follow-up messages, and urgent notifications (if you have opted in for SMS).
    • To improve and personalize your experience on our website.
    • To process transactions and manage billing inquiries.
    • To conduct research, analytics, and improve our services.
    • To send you marketing communications, promotions, and updates if you have provided consent.
    • To comply with legal obligations and enforce our terms.

  3. Sharing Your Information

    We respect your privacy. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

    We may share your personal information only under the following circumstances:

    • Service Providers: We may share information with trusted service providers who assist us in delivering our products, services, and website maintenance, but only to the extent necessary to perform those services and never for their own marketing purposes.
    • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.

  4. SMS Terms & Conditions

    • SMS Consent Communication: Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
    • Types of SMS Communications: If consent has been given to receive text messages from Medcanvas Psychiatry, messages may be related to appointment reminders, follow-up messages, and billing inquiries.
    • Message Frequency: Message frequency may vary depending on the type of communication. For example, up to 4 SMS messages per week may be sent related to appointments and billing.
    • Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on your carrier’s pricing plan. Charges may vary for domestic and international messages.
    • Opt-In Method: Opt-in to receive SMS messages from Medcanvas Psychiatry can be done via our online forms or other registration methods.
    • Opt-Out Method: You can opt out at any time by replying “STOP” to any SMS you receive. You may also contact us directly to be removed from our SMS list.
    • Help: For any issues, reply with the keyword “HELP” or visit https://medcanvaspsychiatry.com.
    • Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
    • Standard Messaging Disclosures: Message and data rates may apply. Opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.

  5. Your Choices

    You have the following choices regarding your personal information:

    • Access and Correction: You can access, update, or correct your personal information by contacting us.
    • Opt-Out: You can opt out of receiving marketing communications by following the instructions provided in the communication.

  6. Data Security

    We employ reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  7. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Last Updated” date will be modified accordingly.

  8. Contact Us

    If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.